Terms & Condition
Last Updated: July 2026
Welcome to Shopinama. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from Shopinama, you agree to comply with these terms. If you do not agree, please refrain from using our website.
1. Introduction
Shopinama is an online platform providing school uniforms, shoes, bags, books, stationery, and other school essentials across India.
2. Eligibility
- You must be at least 18 years old to place an order.
- If you are under 18, purchases must be made under the supervision of a parent or legal guardian.
- By placing an order, you confirm that all information provided is accurate.
3. Products & Availability
- All products displayed are subject to availability.
- Product colors may slightly vary due to screen settings and photography.
- We reserve the right to discontinue or modify any product without prior notice.
4. Pricing
- All prices are displayed in Indian Rupees (₹).
- Prices include applicable GST unless stated otherwise.
- Shopinama reserves the right to change prices without prior notice.
- Promotional offers may have separate terms and validity periods.
5. Orders
- Once an order is placed, you will receive an order confirmation.
- Order confirmation does not guarantee acceptance.
- We reserve the right to cancel any order due to:
- Product unavailability
- Incorrect pricing
- Payment failure
- Suspicious or fraudulent activity
- Incorrect customer information
6. Payments
We accept secure payments through trusted payment gateways.
Available payment methods include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (available in selected locations)
Orders will be processed only after successful payment confirmation, except for Cash on Delivery orders.
7. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on location.
- Delays caused by courier partners, weather conditions, strikes, natural disasters, or government restrictions are beyond our control.
- Customers must provide accurate delivery details.
Incorrect address information may result in delivery delays or additional charges.
8. Returns & Exchanges
Eligible products may be returned or exchanged according to our Return & Refund Policy.
Products must:
- Be unused
- Be unwashed
- Have original tags attached
- Be returned in original packaging
Customized uniforms or personalized products cannot be returned unless they are defective or incorrectly delivered.
9. Cancellation Policy
Orders may be cancelled before dispatch.
Once dispatched:
- Cancellation may not be possible.
- Customers may request a return after delivery if eligible under our Return Policy.
10. School Uniform Sizes
Customers are responsible for selecting the correct size before placing an order.
We recommend using the Size Guide available on our website.
Shopinama shall not be responsible for incorrect size selection made by the customer.
11. Intellectual Property
All content on Shopinama, including:
- Logo
- Brand name
- Images
- Graphics
- Icons
- Product descriptions
- Website design
- Text
is the intellectual property of Shopinama and may not be copied, reproduced, distributed, or used without written permission.
12. User Responsibilities
You agree not to:
- Provide false information.
- Attempt unauthorized access to the website.
- Upload harmful software or malicious code.
- Misuse promotional offers.
- Engage in fraudulent transactions.
Violation of these terms may result in suspension or permanent termination of your account.
13. Account Security
Customers are responsible for maintaining the confidentiality of their login credentials.
Shopinama is not responsible for any unauthorized activity resulting from compromised account credentials.
14. Limitation of Liability
To the maximum extent permitted by law, Shopinama shall not be liable for:
- Indirect or consequential damages
- Business losses
- Loss of profits
- Delivery delays beyond our control
- Technical interruptions
- Website downtime
Our total liability shall not exceed the amount paid for the relevant order.
15. Third-Party Services
Our website may contain links to third-party websites or services.
Shopinama is not responsible for their content, privacy practices, or services.
16. Privacy
Your use of Shopinama is also governed by our Privacy Policy.
By using our website, you consent to the collection and use of information as described in the Privacy Policy.
17. Fraud Prevention
Shopinama reserves the right to:
- Verify customer information
- Cancel suspicious orders
- Restrict multiple fraudulent accounts
- Cooperate with law enforcement agencies where required
18. Force Majeure
Shopinama shall not be held liable for failure or delay in performance due to events beyond reasonable control, including:
- Natural disasters
- Floods
- Earthquakes
- Pandemic
- Government actions
- Transportation disruptions
- War
- Fire
- Internet outages
19. Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
Updated terms become effective immediately upon publication on this website.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan.
21. Contact Us
If you have any questions, concerns, or require assistance regarding these Terms & Conditions, please feel free to contact us.
Shopinama
Website: https://shopinama.in
Email: support@shopinama.in
Address:
245, Someswar Mahadev Marg,
Brahmpuri, Jaipur – 302002,
Rajasthan, India.
